• Once done can I treat my hair as normal?

    It’s your hair, so you can do what you like, but we like to see this as an opportunity to hit the hair reset button. Having a Nice and Smooth® could be the first step of your new hair journey. It’s a conscious choice to end ‘bad hair habits’ and start a new healthier relationship with your hair. It’s a complete hair reset. That means looking at your hair from a holistic point of view. What you products you use, how you style it, and how you generally nurture your hair. 

  • Why does the hair sometimes smell of wheat for a few washes after?

    For 2-5 shampoos after the treatment there can be an aroma when the hair is wet (vanishes once dry). This is a combination of the hydrolysed wheat and residue of the carbocysteine still at work. 


  • What shampoo should I use after my treatment?

    You will go home with a 100ml shampoo and conditioner, as well as a 20ml miracle masque from The Hair Movement. The key is to use quality shampoos with ingredients that will help prolong the health of your hair. You’ve invested in your hair, now maintain it with the right products. All our products are of course SLS and Paraben free as well as cruelty-free, vegan and packaged using 100% recycled UK plastic.

  • Why should I get my dead ends cut after a Nice and Smooth treatment?

    Dead ends will stick out like a sore thumb. They’ll weigh the hair down and dull the finished look and feel. The only thing that can be done with dead-ends is cut them off. Using products to try and masque them will just create more damage in the long run. With the nice and smooth treatment, you are starting a new relationship with your hair, so start without those dead-ends.

  • When can I get my hair cut?

    You can cut it before the treatment, during the treatment, maybe right after the miracle masque step, or  just after the treatment. Or maybe a few weeks before the treatment, when you’re having your colour done. It all very much depends on you and your stylist. Freedom!

  • Should I have my colour done before or after?

    Always apply colour at least 48 hours after a treatment, as colour can lift. The treatment is partly working with the sulfate bonds, which sits under colour pigmentation. If you were to colour your hair before, the treatment could lift that pigmentation. The recommendation is to book Nice and Smooth® into your colour cycle, getting a Nice and Smooth® 3 weeks before their colour, every other colour cycle (every 12 weeks). Your colour will pop even more as the layer it sits on has been treated. 

  • Can all hair types have the nice and smooth treatment done?

    Yes, unless you have damaged hair that simply would not be able to take the heat during the infusing stage. We would then recommend that you use the miracle masque and fight damage shot for 1-2 months to build up the internal strength of your hair before having the nice and smooth treatment.

  • Why shouldn’t I wash my hair for 48 hours?

    During the Nice and Smooth® treatment, in order for it to work, the hair is taken to a low pH level to then be neutralised and brought back to the hairs natural pH value. As with a perm, we want to let it rest for 48 hours. The hair can still get wet, styled and everything else, just avoid shampooing for 48 hours. 

  • Why is my hair straight when walking out of the salon?

    This is a really good question. We use heat to activate the bond building part of the treatment, which allows it to infuse with the sulfate bonds in your hair and strengthening them. To get an even temperature we use flat irons to do this, which results in straight hair on the day. Once you wash it (after 48 hours) your hair will have volume and body, or any other style you want.  If you have curly hair, your curls will be back, just softer and more defined.

  • Why is it so much cheaper than other similar treatments?

    For two reasons. The nice and smooth product is less expensive for the salon to buy in, and thanks to the formulation, the application is much more effective, requiring less hands-on time for the stylist. These savings are passed on to you, the guest.

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